PRIVACY POLICY
Last Updated: February 18, 2026
Introduction
Welcome to HerTrader ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website https://www.hertrader.com (the "Site") and use our trading bot configurations and software (the "Services").
By using our Site or Services, you agree to the collection and use of information in accordance with this policy.
Important Disclaimer: Brokerage Credentials
WE DO NOT STORE YOUR BROKERAGE PASSWORDS.
To use our Services, you may be required to input your brokerage account credentials (usernames, passwords, or API keys) into the local software or trading platform interface. HerTrader provides the configuration settings and logic only. We do not transmit, store, or save your brokerage login credentials on our servers. You retain full control and custody of your brokerage account at all times.
Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
A. Information You Provide to Us directly
While using our Service, we may ask you to provide us with certain personally identifiable information, including:
Contact Information: Email address and Name (collected when you purchase or sign up).
Payment Information: All payments are processed securely by Whop. We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
B. Usage Data & Tracking
We use tracking technologies to track the activity on our Service and hold certain information.
Usage Data: We may collect information on how the Service is accessed and used (e.g., time spent on pages, device type).
Tracking Technologies: We use Google Analytics and Meta (Facebook) Pixels. These tools help us measure traffic and usage trends for the Service and may be used for remarketing purposes (showing you ads after you visit our site).
How We Use Your Data
We use the collected data for these specific purposes:
To deliver the HerTrader bot settings and configurations you purchased.
To process payments via Whop.
To provide customer support (e.g., via `support@hertrader.com`).
To monitor the usage of our Site and detect, prevent, and address technical issues.
To provide you with news, special offers, and general information about other goods, services, and events which we offer (you may opt-out of these communications at any time).
Sharing of Data
We do not sell your personal data.
We may share your data only in the following limited circumstances:
Service Providers: We employ third-party companies (like Whop for payments, Google/Meta for analytics) to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Retention
We retain your Personal Information (name, email, purchase history) only for as long as is necessary for the purposes set out in this Privacy Policy. Since we do not store brokerage credentials or trading logs, we do not retain any financial trading data.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Children's Privacy (18+ Only)
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
United States Jurisdiction
This Privacy Policy is governed by the laws of the United States. Our Services are intended for users located in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@hertrader.com